About the Job

Chief Operating Officer (COO)

100% remote, work from anywhere

Permanent part-time role (60%)

Flexible hours and family-friendly culture

Potential equity share available for the right candidate

About the Cyber Leadership Institute

The Cyber Leadership Institute (CLI) provides leadership training, coaching, and community programs for CISOs and cybersecurity leaders globally.

The organization supports professionals across more than 80 countries through enterprise memberships, leadership programs, and online resources focused on governance, executive influence, cyber resilience, and board communication.

CLI’s long-term vision is to train more than 10,000 cyber leaders globally.

The Opportunity

This is not a traditional COO role.

The position serves as the operational right hand to the CEO and co-founders of a fast-growing global EdTech company operating at the intersection of cybersecurity, leadership, and AI.

The organization is entering a growth phase focused on operational scalability, process improvement, automation, and sustainable business expansion.

The role is ideal for an operational leader who enjoys improving systems, resolving bottlenecks, implementing scalable workflows, and working closely with founders in fast-moving environments.

Candidates may currently hold titles such as:

Head of Operations

Chief of Staff

Senior Operations Manager

Revenue Operations Leader

Startup or scale-up operator seeking broader ownership

Prior COO experience is not required.

Working Arrangement

Remote position

Australia or New Zealand preferred

Singapore or Bali-based candidates also considered

AEST timezone overlap required

Permanent part-time role at approximately 60% capacity

Flexible work arrangements suitable for lifestyle flexibility or caring responsibilities

The Role

Reporting directly to the CEO, the COO will help operate the business day-to-day while translating strategy into execution.

This is a highly hands-on role involving direct participation in building, documenting, automating, improving, and optimizing operational systems.

The position includes collaboration across:

Operations

AI enablement

Sales and marketing operations

Commercial performance

Automation systems

Member experience

Key Responsibilities

Strategy & Execution

Translate strategic priorities into measurable plans, OKRs, KPIs, and execution frameworks

Drive accountability, planning cycles, and operational follow-through

Maintain organizational focus on high-value initiatives

AI Enablement & Automation

Build AI-enabled workflows using tools such as ChatGPT, Claude, CRM platforms, and automation systems

Develop repeatable operational processes and playbooks

Improve reporting, productivity, and workflow efficiency

Support team adoption of AI-enabled operational practices

Sales & Marketing Operations

Improve CRM management and pipeline visibility

Optimize lead management, onboarding, workflow automation, and campaign execution

Support commercial decisions related to pricing, customer segments, and offers

Commercial & Financial Operations

Support budgeting, forecasting, pricing, supplier, and contract management decisions

Improve visibility into revenue, margins, and operational performance

Drive operational efficiency and cost management initiatives

Systems, Processes & Team Operations

Improve workflows, onboarding, documentation, and remote team coordination

Build scalable systems that reduce operational friction

Support a high-performance remote work culture

Coordinate effectively with distributed and offshore contributors

Candidate Profile

Strong operational execution and systems-thinking capabilities

Experience working closely with founders or senior leadership teams

Hands-on experience using AI and automation tools to improve operations, reporting, sales, or marketing workflows

Commercial judgment and familiarity with CRM systems and customer lifecycle operations

Strong communication skills and ownership mentality

Experience operating within remote or distributed teams

What This Role Is — And Is Not

This role is designed for someone excited by scaling a global remote-first business, building AI-enabled operational systems, and balancing strategy with hands-on execution.

It is less suited for candidates seeking a purely strategic executive position or a traditional corporate environment.

Why Join CLI?

COO-level ownership and growth opportunities

Direct exposure to founders and strategic decision-making

Broad operational, commercial, and AI-focused experience

Fully remote and flexible work environment

Opportunity to help shape a growing global cyber leadership business

Ideal Candidate Traits

Commercially minded and practical

Highly organized and execution-oriented

Interested in improving systems and workflows

Comfortable leveraging AI and automation to create operational leverage

Motivated by ownership, influence, and long-term impact

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