About Rent Responsibly

Rent Responsibly is an education and community-building platform for short-term rental operators and an association management service provider supporting short-term rental associations across the country.

About ESPOA

The Empire State Property Owners Association (ESPOA) is a newly formed statewide organization focused on protecting property rights and advocating for fair, balanced short-term rental policies across New York.

ESPOA brings property owners together around responsible advocacy, education, and collaboration. The organization is building a unified statewide voice representing New York property owners and the communities they serve.

The organization is led by a board focused on developing strong relationships, advancing practical solutions, and establishing a credible voice for the state's short-term rental community.

The Role

The Executive Director or Operations Manager will support ESPOA's revenue growth, member engagement, operations, and advocacy initiatives.

Reporting to Rent Responsibly's Director of Alliance Operations and the ESPOA Board, the role is suited to a self-managed professional who can balance strategic thinking and creativity with hands-on execution.

Candidates without prior Executive Director experience will initially join as an Operations Manager and, with success in the role, receive training and professional development toward an Executive Director position.

The role is work-from-home, requires candidates to be based in New York, and has the potential to expand as the organization grows.

Key Responsibilities

Revenue Growth & Member Engagement

• Grow and retain membership.
• Develop sponsorships, donations, and additional revenue opportunities.
• Plan and manage virtual and in-person events.
• Capture photo and video content for future use.
• Manage social media posting and community engagement.
• Engage with members through the member portal.
• Develop and communicate new member benefits.
• Manage member and subscriber communications, including newsletters, advocacy alerts, regulatory updates, event promotions, news, and sales promotions.

Leadership & Administration

• Prepare agendas and facilitate leadership meetings.
• Track and follow up on action items and meeting directives.
• Manage meeting reminders and scheduling.
• Manage email, social media, and member portal inboxes.
• Liaise with Rent Responsibly's association support team.

Advocacy & External Relations

• Monitor local news and important developments.
• Manage inbound and outbound media relationships with reporters.
• Prepare Board members for media opportunities.
• Monitor legislation, regulations, and issue developments using Rent Responsibly's regulatory tools and other relevant sources.
• Maintain awareness of local and state policy conversations.

Programs & Organizational Development

• Support program and campaign development, including surveys and election engagements.
• Liaise with chapters if developed in the future.
• Support Board member and volunteer recruitment, applications, and onboarding.
• Provide Board guidance where appropriate, including bylaws, strategic input, operational effectiveness, and idea generation.

Financial Administration

Qualified candidates may support the Treasurer with:

• Annual reports.
• Tax document support.
• Orders and payments.
• Reimbursements.
• Basic budgeting and transaction tracking.
• Sponsor payment collection.

Rent Responsibly will provide training and support for the systems and technology used by ESPOA.

Qualifications

• Based in New York.
• Minimum 2 years of experience as an Executive Director or related experience within a nonprofit or volunteer-based organization, such as operations or project management.
• Strong, polished, clear, and responsive communication skills.
• Comfortable communicating with different audiences across multiple platforms, particularly social media.
• Passion for building and growing a mission-driven membership organization.
• Proven ability to grow and retain membership and generate additional revenue.
• Strong teamwork and can-do attitude.
• Excellent time management, organizational skills, and attention to detail.
• Highly self-managed and accountable, with the ability to execute without constant oversight.
• Familiarity with Slack, Google Workspace, HubSpot, and Hivebrite, or similar tools and the ability to learn new platforms quickly.

Preferred Qualifications

• Established network of New York policymakers or the ability and enthusiasm to build those relationships.
• Experience in the short-term rental industry or short-term rental regulations.
• Experience managing non-code websites and updating website content.
• Experience working with small, fast-moving teams.
• Ability to coach or advise clients and identify opportunities for process improvement.
• Strong technology skills and ability to support less technical stakeholders.
• Experience creating new processes and improving recurring workflows.
• Comfortable working outside of traditional role boundaries and adapting as organizational needs evolve.

Time Commitment

• Approximately 45 hours per month.
• Part-time.
• Potential for the role to expand as ESPOA grows.

Work Arrangement

• Fully remote.
• Candidates must be based in New York.
• Start date: September 2026.

Application Process

Applicants should not use LinkedIn Easy Apply.

Send a resume to hiring@rentresponsibly.org, addressed to the Director of Alliance Operations, along with an explanation of why your experience, skills, and qualities make you a strong fit.

Applicants should also provide two references from relevant previous roles.

Form letters and applications that do not follow the specified application process will not be considered.

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