About the Company

Moneyhub is a regulated financial technology company providing data services, embedded technologies, payments initiation, categorisation, decisioning, and analytics solutions to financial institutions.

The company serves banks, insurers, wealth managers, pension providers, financial advisors, and fintech organizations through an API-first platform designed to improve customer outcomes and financial experiences.

Position

Head of People & Performance

12-Month Fixed-Term Contract

Work Arrangement

Remote

Candidates must live within one hour of either London or Bristol

Regular attendance at company, client, and team events is required

Occasional time spent with colleagues in London or Bristol is expected.

Mission of the Role

The Head of People & Performance will be responsible for maintaining and strengthening a high-performance culture as the company scales.

Operating as an Individual Contributor within the L1 Leadership Group, the role focuses on leadership development, organizational effectiveness, performance management, people operations, and scalable workforce practices.

Core Responsibilities

Performance Frameworks & OKR Leadership

Lead the development and adoption of organizational OKR frameworks

Drive accountability and measurable business outcomes across teams

Ensure performance systems remain focused on execution and results

Leadership Development & Coaching

Lead the internal leadership development program

Deliver leadership training aligned with established roadmaps

Facilitate development programs for the L1 Leadership Group

Promote practical application of leadership principles

Strategic People Partnering & Advisory

Serve as a trusted advisor to leadership and line managers

Provide guidance on performance, culture, and organizational development

Lead employee relations matters while balancing risk and culture considerations

Operational Excellence & Reporting

Manage people reporting, audits, and compliance documentation

Use workforce data and insights to support decision-making

Leverage AI tools to improve efficiency and productivity

Identify scalable, AI-enabled people operations processes

Drive operational effectiveness and process improvement initiatives

Employee Lifecycle & Experience

Support onboarding, probation, performance, development, and reward programs

Improve employee experience from recruitment through offboarding

Contribute to compensation reviews and performance-based reward strategies

Help reinforce company culture and performance expectations throughout the employee lifecycle.

Qualifications

Proven experience building high-performance cultures within scaling organizations

Strong experience designing and implementing OKR frameworks

Experience influencing senior leaders and driving accountability

Leadership development and management coaching experience

Strong facilitation and training capabilities

Employee Relations expertise

Experience advising leadership teams on performance and culture

Strong reporting, compliance, and operational discipline

Experience using workforce analytics and people data

Experience implementing scalable operational processes

Demonstrated use of AI tools and automation to improve productivity

Strong stakeholder management and communication skills

Experience supporting onboarding, performance management, development, and compensation programs

Comfortable operating as a hands-on Individual Contributor

Experience within high-growth, technology, or mission-driven organizations preferred.

Benefits

5% employer pension contribution

25–30 days annual leave plus bank holidays

Private medical insurance

Dental and optical coverage

Parental leave benefits

Life insurance and permanent health insurance

Employee assistance program

Professional development allowance

Life event leave

Cycle-to-work scheme

EV car scheme

£750 annual professional membership allowance

Remote work support and co-working space access

Home office support

High-specification laptop

Holiday purchase program.

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